How Can My Business Comply with Law 25?

Your Step-by-Step Compliance Roadmap

Complying with Quebec’s Law 25 requires more than just updated policies — it’s an operational shift that touches your systems, contracts, staff, and vendors. Below is a practical roadmap tailored for small to mid-sized organizations.

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1. Conduct a Data Inventory and Mapping

• Identify all systems collecting or storing personal data
• Document what data is collected, why, where it’s stored, and who has access
• Include CRM, email marketing, website forms, cloud tools, and finance systems

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2. Implement Privacy and Security Policies

• Create a clear privacy policy outlining data use and retention
• Establish role-based access control and encryption standards
• Review and update policies annually or after incidents

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3. Appoint a Data Protection Officer (DPO)

• Assign a qualified individual (can be internal or external)
• Ensure their contact details are published on your website
• Empower them to review projects, run PIAs, and manage breaches

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4. Collect Informed and Granular Consent

• Use plain language and avoid pre-checked boxes
• Enable users to consent to each type of data use (e.g., marketing vs. analytics)
• Allow withdrawal of consent anytime

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5. Conduct Privacy Impact Assessments (PIAs)

• Required for high-risk projects or data sharing outside Quebec
• Assess legal, technical, and security risks
• Use standardized templates and document outcomes

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6. Train Employees

• Educate teams on how Law 25 impacts their roles
• Include breach handling, consent management, and user rights
• Repeat annually and when launching new systems

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7. Set Up a Breach Response Plan

• Create playbooks for different incident types (phishing, data leak, etc.)
• Log every incident and response action
• Notify the CAI and users when required

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8. Enable User Rights (DSARs)

• Allow users to request access, correction, deletion, and portability of their data
• Build or integrate request workflows that respond within 30 days
• Log all requests and actions for audit readiness

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Pro Tip: Automate Where Possible

Manual compliance may work at first, but automation helps ensure consistency, saves time, and protects against human error. Consent logs, breach reports, and DSAR workflows should all be centralized and scalable.

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Need More Personalized Professional Help?

If you’d like tailored guidance or expert review of your Law 25 project, we’re here for you.

• ✅ Law 25 Readiness Assessment
• ✅ Free 30-minute Consultation with a Law 25 Specialist

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